Emergency IT Support
PriorityFast, responsive support for outages, cyber security events, network failures, and infrastructure issues.
Services
Browse services and open details.
Managed IT Services
MonthlyProactive monitoring, patching, backup management and service desk support to reduce downtime.
Network, Voice & Connectivity
InfrastructureDesign, installation and optimisation for Wi-Fi, firewalls, switches, VPNs, VoIP and connectivity (NBN/fibre/4G/5G/Starlink).
Microsoft 365 & Modern Workplace
M365Support and optimisation for Microsoft 365, Teams, SharePoint, Azure AD and identity management.
Cloud Services & Migration
CloudEnd-to-end cloud services—planning, migration, identity integration and ongoing optimisation (Azure & hybrid).
Cybersecurity Services
SecurityPractical cybersecurity: MFA, endpoint protection, security policies, user awareness and posture improvement.
Backup, DR & Business Continuity
ContinuityBackups, restore testing, ransomware resilience, disaster recovery and continuity planning.
IT Consulting & Strategy (vCIO)
AdvisoryTechnology roadmaps, vendor management, budgeting guidance and planning aligned with business goals.
Pricing
Simple plans + clear ad-hoc rates.
Pay-As-You-Go
Ideal for occasional IT help.
$150/hr
- Emergency response
- Troubleshooting & fixes
- On-site available
Popular
Startup Essentials
Up to 3 hours support / month.
$399/mo
- Remote helpdesk
- Email & device setup
- 24–48h response
- 10% off site visits
Managed Care
Monitoring + security tailored to you.
$949/mo
- Patch & backup management
- Security policy & MFA
- Quarterly reviews
- Priority response
Ad-hoc & After-hours Rates
For one-off work and outside standard hours.
Remote Hands (business hours)
$120–$160/hr
Remote assistance and admin tasks.
After-hours support
$180/hr
Weeknights and evenings.
Emergency callout
$250/hr
Priority incidents and outages.
Weekend migrations
$1,200/day
Planned cutovers with minimal downtime.
Minimum charges and scope may apply. Travel and specialised work may be quoted separately.
FAQ
Quick answers.
Do you offer after-hours support?
Yes—book after-hours for emergency work or planned maintenance.
Can you migrate us to Microsoft 365?
Yes—discovery, migration, security hardening, and ongoing support.
Do you support hybrid and on-prem environments?
Absolutely—hybrid setups are common and we support them.
Contact
Servicing Melbourne CBD, inner suburbs, and metropolitan Victoria.
Get in touch
Call or email us, or send a quick message below.