Emergency IT Support
Fast help for critical issues like outages, breaches or failures.
Ad‑hoc
Services for SMBs
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Software Install & Updates
Deployment with compatibility checks and rollback options.
On‑demand
Technical Troubleshooting
Fix network issues, device errors, email problems and more.
Remote / On‑site
Managed IT Care
Proactive monitoring, patching, backups and helpdesk.
Monthly plan
Microsoft 365 & Email
Setup, migration, security policies, device management.
Cloud
Cybersecurity
EDR/XDR, MFA, Zero‑Trust, backups and recovery testing.
Security
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Simple pricing
Start where you are. Switch plans anytime.
Billing:
Pay‑As‑You‑Go
Ideal for occasional IT assistance. No contracts.
$150/hr
- ✔ Emergency response
- ✔ Troubleshooting / fixes
- ✔ Software installs & updates
Popular
Startup Essentials
Up to 3 hours of support per month for core needs.
$399/mo
- ✔ Email & device setup
- ✔ Remote helpdesk
- ✔ 24–48h response
- ✔ 10% off site visits
Managed Care
Proactive monitoring & security tailored to your size.
$949/mo
- ✔ Patch & backup management
- ✔ Security policy & MFA
- ✔ Quarterly reviews
- ✔ Priority response
All plans subject to fair‑use and scope. Custom packages available.
What clients say
“Fast, friendly and fixed our email issues within the hour.” — Office Manager, Carlton
“Their security tune‑up caught gaps before they became problems.” — Director, Richmond
“Clear advice. No jargon. Our team loves their helpdesk.” — Practice Lead, St Kilda
FAQ
Do you offer after‑hours support?
Yes—book after‑hours for emergency work or planned maintenance.
Can you migrate us to Microsoft 365?
We handle discovery, migration, policy hardening, device enrolment and training.
Do you work with on‑prem servers?
Absolutely—hybrid environments are common and we support them.
Contact
Our services are available to customers in Victoria.
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Book a 30‑minute appointment
Pick a time that suits and we’ll meet remotely or on‑site.
Open bookingBusiness hours
- Mon–Fri: 9:00–5:30
- After‑hours: by appointment